For booking groups of twelve or more, please refer to our functions page
CANCELLATION & REFUND POLICY
Thanks for shopping at https://pulcinelladubai.com
If you are not entirely satisfied with your purchase, we’re here to help.
The customer can cancel their order/requested services within 30 minutes; refunds will be made back to the payment solution used initially by the customer. Please allow for up to 2 days for the refund transfer to be completed.
You have 1 hour to return an item from the time you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your original method of payment.
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
If you have any questions on how to return your item to us, contact us.